Corporate & Institutional Bank

Head of Department m/f/d- Banking Operations

Salary Negotiable
Contract Permanent
Sector Business Operations
Location Frankfurt, Germany
Start date ASAP


Our client is a reputable financial institution committed to providing innovative banking solutions and excellent customer service. With a strong focus on integrity and professionalism, they aim to be a leader in the banking industry.
Therefore we are seeking a dynamic and experienced professional to join our client's team as the Head of Department - Banking Business Operations. In this role, you will be responsible for overseeing and optimizing their banking operations to ensure efficiency, accuracy, and compliance with regulatory standards.

Your tasks

  • Collaborate with cross-functional teams to streamline processes and improve overall customer experience
  • Ensuring smooth and orderly internal business operations
  • Analyze operational performance metrics and implement strategies for continuous improvement.
  • Realisation and implementation of strategic projects and budget planning in coordination with
    with General Management
  • Regular review and optimisation of work processes
  • Deciding on new loan applications, increases and revalidations in the area of private customer loans
  • Responsibility for the loan decision system including loan calculation and form printing
  • Acquisition of new and support of existing sales partners
  • Negotiating cooperation agreements and monitoring the results of sales measures
  • Building partnerships with fintech companies to develop innovative solutions
  • Developing strategies to improve customer interaction through digital tools
  • Provide leadership, mentorship, and training to the operations team.

Your profile

  • Bachelor's degree in Business, Finance, or a related field or similar
  • Proven experience in banking operations with several years in a leadership role.
  • Many years of professional experience in the area of private customer loans
  • Strong knowledge of banking regulations, compliance, and risk management.
  • Excellent leadership and communication skills.
  • Analytical mindset with the ability to identify process improvements and operational efficiencies.
  • Results-oriented and able to thrive in a fast-paced environment.

Your benefits

  • BVV
  • company events
  • modern office space
  • international banking environment
  • responsible role with room for career development
  • personal development, certificates, trainings

If you are a seasoned professional with a passion for compliance and financial crime prevention, and you are ready to contribute to the success of our client, we invite you to apply for this exciting opportunity.

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply now
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Head of Department m/f/d- Banking Operations

Salary Negotiable
Contract Permanent
Sector Business Operations
Start date ASAP