Description

About the Company

Our client is a well-established international bank with a strong presence across Europe and global markets. The organization operates in a highly regulated environment and is committed to maintaining robust governance frameworks, operational excellence, and regulatory compliance across all business areas.

The Role

This position sits at the intersection of operations, risk, and regulatory governance, with a strong focus on outsourcing oversight and third-party risk management (TPRM).

You will act as a key coordinator across multiple stakeholders, ensuring that all outsourcing arrangements are compliant, transparent, and effectively managed throughout their lifecycle.

The role offers high visibility across the organization, working closely with senior stakeholders, risk functions, and international teams.

Your tasks

Key Responsibilities

• Oversee and manage the bank’s outsourcing framework, including contracts, service level agreements (SLAs), and performance monitoring
• Act as first line of defence (1LoD) for outsourcing governance and third-party risk topics
• Monitor outsourcing arrangements, including KPIs, service quality, and contractual compliance
• Support the implementation and onboarding of new outsourcing relationships, including SLA structuring and documentation
• Ensure compliance with local and European regulatory requirements (e.g. outsourcing regulations, DORA)
• Act as a central interface between internal teams, international entities, and external service providers
• Coordinate and support internal and external audits, including regulatory requests and documentation
• Contribute to outsourcing committees, reporting, and management presentations
• Support the continuous improvement of policies, procedures, and governance frameworks

Your profile

• Relevant experience in Outsourcing, Third Party Risk Management (TPRM), or Vendor Risk within the financial services sector
• Good understanding of regulatory requirements in Germany and Europe (e.g. MaRisk, EBA Guidelines, DORA)
• Experience working in a highly regulated banking environment
• Strong stakeholder management and coordination skills across functions and seniority levels
• Experience supporting audits and regulatory interactions
• Structured, detail-oriented, and able to manage complex processes end-to-end
• Fluency in English and German